Allgemeine Geschäftsbedingungen

PAYMENT TYPES

Troentorp Clogs accepts Visa (including Visa Electron), Mastercard and other payment cards. You can also pay using PayPal.

SECURITY INFORMATION
Your payment is secured by DebiTech. The card number is sent through a strongly encrypted connection directly to the bank. Troentorp Clogs does not have access to any information about the card or your bank account. The DebiTech secure server software (SSL) is one of the industry standards and among the best software available today for secure commerce transactions.

WHEN WILL WE TAKE YOUR PAYMENT

Troentorp Toffel will debit your card when you check out at the cashier in the webshop and confirm your clog order.

CONFIRMATION OF ORDER

Once your clog order has been received by us, you will receive a confirmation e-mail. Please note that these emails are sometimes blocked. Do not hesitate to contact us in case you have not received a confirmation email.

YOUR CLOGS ARE MADE UPON RECEIVING YOUR ORDER

Please note that all internet orders are made uniquely for you so that your clogs get the sole, last and colour that you order. It therefore usually takes up to one week before we have manufactured and shipped your clogs. Please note that if your order is special in any way it can take a bit longer than that.

CRAFTING YOUR CLOGS

The confirmation e-mail you receive is a confirmation that we have received your order. Upon receiving the order we will make the clogs or if we are unable to fulfill your order, we will refund the unavailable items and we will do our best to let you know as soon as possible.

SIZES

All sizes for the clogs are shown in European sizes. To get an indication of the US or UK size you can check out the clog size table in the menu furthest to the right.

VALIDATION CHECKS

All credit and charge card holders are subject to validation checks and authorization by the card issuer. If the issuer of your payment card refuses to authorize payment to us, we will not be liable for any delay or non-delivery.
In addition, in the interests of preventing fraudulent use of credit, debit and charge cards, there may be a validation of the names, addresses and other information supplied during the order process against commercially available records. A third party may also be instructed to complete these checks. By ordering from the www.onlineclogstore.com website you consent to such checks being made. We may need to contact you by letter, telephone or email to verify details before we are able to process and dispatch your clog order or we may be unable to accept your order. Any information given may be disclosed to a registered Credit Reference Agency which may keep a record of the information. 

GENERAL

Troentorp Clogs reserves the right to refuse any clog order.

HEAD OFFICE

Troentorp Clogs AB
Stallsiksvägen 1
541 38, Skövde
Sweden
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